I was in this morning to pay for a WOF. We discussed an issue whereby I was told a full service had been completed and would cost $200 before any WOF work had been done or advised.
The outcome of the WOF and additional service was a large bill. I felt I had not confirmed I wanted the service but was being charged for it.
There had been some issues with communication and I accept part of that is my responsibility.
Nevertheless, I really appreciated that you listened to what I said and
ultimately split the service labour costs with me. This showed good faith and ensures I will be coming back in future.
The car is also looking great inside - thank you for the clean.
In the end I'm a happy customer and I'll see you again soon.
You are a man of your word and I thank you very much!
This means a lot to me, you have worked for me and got this all sorted.
Thank you so much once again.
Look forward to having the car back.
I just wanted to say thanks for the great job on my Terrano. The price came in well under the quote (which was a nice suprise in itself), and becasue we'd chosen the cheaper route I expected there'd be an obvious difference in the areas that you worked on compared to the rest of the paint, but there's not, it looks great.
I'll definetly be coming back if I need to!
Have a great Christmas.
I have been a happy customer of Tyrone’s now for 10 years. Tyrone and his team run a first class operation with knowledge and experience. WOFs, Mechanical repairs and pane beating work are all taken in his stride. He has maintained my car and my sons car with A1 care and attention. No job is too small or big. Highly recommended for all automobile needs.
Thanks for your time yesterday afternoon.
Thanks for your advice. It was very empowering which is rare when you have little experience in an area.
Thank you for fixing our car it was really appreciated. It looks great, you have done an awesome job.
While waiting in your reception area it gave me a chance to observe your operation and I was impressed, from the acknowledgment that I had arrived to pick up my car, the very tidy reception area and also looking into your workshop on how organised it was. Also your very friendly approach towards your clients.
Hopefully I never have to return, however should I require panel beater in the future I will have no hesitation in returning to use your services and I will be recommending your services to my friends and clients.
Thank you and regards,
Lyn Beere AREINZ
Branch Manager - Ray White - Mt Albert
I appreciate your efforts so far and it looks like you guys are doing a great job! I would rather you did it right first time and there's no huge rush so do what you need to do. Thanks Tyrone.
You guys don’t hang around. Impressive!!
My car is running perfectly – thank you for a great job.
I also really appreciated the loan car while you were fixing mine, and also that my car was delivered back all lovely and clean!!
I have to say I’m very impressed with the level of service you provide at CBD, it is excellent and very customer-focused.