We have now had the insurance give us a go on the repairs.
Parts will be ordered this morning and are 3 weeks away from delivery.. This can change daily due to conditions overseas.
The repair time on this vehicle is 15 working days.. This may also change due to external contractors (Skoda NZ) doing the air bag refit to your vehicle as we have to work with their timing and work load.
Hope this is helpful and sorry for the long duration This is just the process.
Let’s email each Friday so we can hopefully give you some better news on timing each week.”
CBD Panel & Mechanical
From our customer…
“Thank you for that information - it’s very helpful! And like the idea of a Friday update.
I’ll extend my rental and let the insurance company know.
Hi Tyrone and team
Huge thanks for the wonderful job you did on our silver Blade.... not just outside, but inside too!
We are very grateful.
George and Muireen Campbell
Hi Yashok and Tyrone,
Just letting you know the Terrano is running like a dream, clutch has bedded in very nicely and super smooth gear changing.
Good work and thanks for coming under budget!
Is this my car? It’s too clean
Little blue Mazda Verisa.
I’m sitting in my car with very happy tears right now.
I don’t know how I didn’t notice this when I picked it up yesterday, but I
am stunned by how immaculately clean and tidy my car is.
I can’t believe you & your team did this.. Well, actually yes i can, you
provide an amazing service, do great work and you’ve been sponsoring the
Rescue Helicopter for 20+ years now.
You even waived the courtesy car fee, and given found out I’d lost my job
last week - that was a huge deal all on its own.
Thank you.. Thank you.. Thank you.
I am one very happy customer.
I would like to express my heartfelt thanks for giving me the loan car during the lockdown period while I wasn't entitled to receive one.
I would also thank you for fixing my car beyond my expectation.
You really did try to help
I love NewZealand
I love this nation
I love your kindness
We just wanted to say a huge thank you for the work you did on our VW, processing the State Insurance claim and the extra mechanical repairs. We certainly didn't expect the car to come back looking so fantastic, including the valet and extra spot repair. Thanks so much.
Wendy & Sean Gollin
I was in this morning to pay for a WOF. We discussed an issue whereby I was told a full service had been completed and would cost $200 before any WOF work had been done or advised.
The outcome of the WOF and additional service was a large bill. I felt I had not confirmed I wanted the service but was being charged for it.
There had been some issues with communication and I accept part of that is my responsibility.
Nevertheless, I really appreciated that you listened to what I said and
ultimately split the service labour costs with me. This showed good faith and ensures I will be coming back in future.
The car is also looking great inside - thank you for the clean.
In the end I'm a happy customer and I'll see you again soon.
You are a man of your word and I thank you very much!
This means a lot to me, you have worked for me and got this all sorted.
Thank you so much once again.
Look forward to having the car back.
I just wanted to say thanks for the great job on my Terrano. The price came in well under the quote (which was a nice suprise in itself), and becasue we'd chosen the cheaper route I expected there'd be an obvious difference in the areas that you worked on compared to the rest of the paint, but there's not, it looks great.
I'll definetly be coming back if I need to!
Have a great Christmas.
I have been a happy customer of Tyrone’s now for 10 years. Tyrone and his team run a first class operation with knowledge and experience. WOFs, Mechanical repairs and pane beating work are all taken in his stride. He has maintained my car and my sons car with A1 care and attention. No job is too small or big. Highly recommended for all automobile needs.
Thanks for your time yesterday afternoon.
Thanks for your advice. It was very empowering which is rare when you have little experience in an area.
Thank you for fixing our car it was really appreciated. It looks great, you have done an awesome job.
While waiting in your reception area it gave me a chance to observe your operation and I was impressed, from the acknowledgment that I had arrived to pick up my car, the very tidy reception area and also looking into your workshop on how organised it was. Also your very friendly approach towards your clients.
Hopefully I never have to return, however should I require panel beater in the future I will have no hesitation in returning to use your services and I will be recommending your services to my friends and clients.
Thank you and regards,
Lyn Beere AREINZ
Branch Manager - Ray White - Mt Albert
I appreciate your efforts so far and it looks like you guys are doing a great job! I would rather you did it right first time and there's no huge rush so do what you need to do. Thanks Tyrone.
You guys don’t hang around. Impressive!!
My car is running perfectly – thank you for a great job.
I also really appreciated the loan car while you were fixing mine, and also that my car was delivered back all lovely and clean!!
I have to say I’m very impressed with the level of service you provide at CBD, it is excellent and very customer-focused.